Email ridetraildog@gmail.com — include what you were doing and, if it's about a specific ride, use the share button on that ride's detail screen to attach the ride file.
Recording stopped when my screen locked? TrailDog needs location access set to "Always" (Settings → TrailDog → Location) for reliable pocket recording.
Where is my data? Rides are recorded on your phone. If you create an account they also sync to our server, so they survive a lost phone and can be shared with friends you choose — see the privacy policy for exactly what is stored and who can see it. You can record without an account, in which case nothing leaves your phone. Use Export Backup (Profile screen) to make a copy you control.
How do I delete my account? Settings → Delete Account, inside the app. It removes your account and everything in it — profile, rides, descents, friends, and every stored file including your photo. It cannot be undone. Deleting the app removes the copy on your phone.
Can't create an account? Sign-up needs a first name, a handle, your email twice and a password. The handle is 3–20 characters and takes letters, numbers and underscores only — dots and hyphens are not allowed.
A stat looks wrong? Useful to hear — this app's scoring improves from real ride feedback. Share the ride file with a note about what felt off.
Trail names and geometry: trail data © OpenStreetMap contributors, ODbL.
Privacy policy: here